Refer to our Refund Policy for more details.
How it Works: Trial Policy
Sets and Single Strings, Single String Quartets, and Rosin Flights
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Explore our selection of strings and rosins for violin, viola, and cello. Choose the quartet, flight, or string set you'd like to try — and if you don't see the combination you want, contact us at info@soundboxstrings.com.
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On the product page you'll see the trial price in a box — that's the non-refundable price for trialing the item. Trialing comes with perks (like purchase discounts on quartets and rosin flights); check the product page for the details.
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Enjoy a 14-day trial on New String Trials, Single String Quartets, and Rosin Flights. The trial period starts when you receive the product, not when you place your order. Play, experiment, and hear what a different set of strings can do for you.
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New Trial Sets/Strings: Keep them or send them back! If you keep them, we'll subtract the trial deposit from the final cost.
Single String Quartets: Return all four strings, or buy the one you love when the trial ends. Check the purchase discount info on the product page, or the discount notecard that came with your product.
Cello Endpin Trials: If you like one of the endpins, keep it and return the others! We'll be in contact about the final payment.
Rosin Flight Trials: Return all accessories when the trial ends.
When the trial ends, contact us at info@soundboxstrings.com for a free return label.
Refer to our Refund Policy for more details.